You must be a current TCHC tenant, facing eviction for unpaid rent, and a senior (aged 59+) or a "vulnerable" person.
A TCHC tenant is considered a "senior" if they are 59 years or older
Toronto Community Housing has adopted the City of Toronto's definition of "vulnerability". Details of this definition, and how TCHC applies it, can be found in TCHC's Vulnerability Definition Policy and Vulnerability Operational Guideline. Contact us if you think you may be vulnerable.
No. You will need to contact your community legal clinic for assistance. Evictions for cause are handled by the Landlord and Tenant Board.
No. Call the Client Care Centre at 416-981-5500 or visit their Operating Unit office.
No. The OCHE cannot change how rent is charged. If you think your RGI rent has not been calculated properly, you can appeal to the TCHC RGI review body. You will need to complete the Request for Rent Geared to Income (RGI) Review Form and send it to your Operating Unit office.
If you think your subsidy has been stopped unfairly you can appeal to the City of Toronto, loss of eligibility review body. You will need to complete the Request for Rent Geared to Income (RGI) Review Form and send it to your Operating Unit office.
If you have been a Toronto Community Housing tenant for more than 5 years, contact TCHC's Client Care Centre at 416.981.5500 or visit your Operating Unit office
Apply at Housing Connections. For more information visit the Housing Connections website or give them a call 416.397.7400
Please call Toronto Community Housing's Community Safety Unit (CSU) at 416-921-2323 or Client Care Centre at 416-981-5500.