Eviction Prevention and Housing Stability
We value you!
Our team recognizes that everyone's situation is unique. People get into arrears of rent for a variety of reasons such as job loss; other debts; illness; decreased government benefits; not being able to properly complete the annual Household Income and Assets Review Form and many other reasons.
Our Early Resolution Officers use the "OCHE approach" to understand the challenges that have caused you to miss rent payments and work with you to find a solution that fits your unique needs. Our aim is to provide tenants with housing stability that will last for as long as possible.
Your First Meeting With Us
Your first meeting will be set up by an Early Resolution Officer (ERO) who will contact you by letter or phone to set up a time to meet with you at a location that works best for you. At the first meeting, we will explain our role and how we can help